If you are wondering why your Top Up or Withdrawal hasn't arrived yet, please see below the estimated times to complete transactions. It can depend on the type of transaction and the currency used. Each case is detailed below:
📥 Balance Top-Ups
Local currency (ARS or Argentine pesos, COP or Colombian pesos, MXN or Mexican pesos, BRL or reais):
Typically, the top-up is completed immediately or within a few minutes.
Exception: In some cases, it may take up to 24 business hours to be credited.
USD via ACH:
Estimated time: Between 3 and 6 business days.
Note: Weekends and U.S. bank holidays are not counted.
USD via Wire:
Estimated time: Up to 48 business hours.
Note: Weekends and U.S. bank holidays are not counted.
EUR via IBAN + SEPA:
Estimated time: Generally, the credit is immediate if it comes from another bank within the SEPA system.
Cryptocurrencies:
Estimated time: Depends on the network status and its level of congestion.
Under normal conditions, the operation is usually completed within a few minutes after confirmation from your wallet or exchange.
From another DolarApp account:
Estimated time: Immediate.
📤 Balance Withdrawals
Local currency (ARS, COP, MXN, R$):
Typically, the withdrawal is completed immediately or within a few minutes.
Exception: In some cases, it may take up to 24 business hours to be credited.
USD via ACH:
Estimated time: Between 1 and 3 business days.
Note: Weekends and U.S. bank holidays are not counted.
EUR via IBAN + SEPA:
Estimated time: Generally, the credit is immediate if withdrawing to another bank within the SEPA system.
Cryptocurrency withdrawals:
Currently, cryptocurrency withdrawals are not available.
Important Note:
Processing times are estimates and may vary due to external factors such as network congestion or banking hours. It is always recommended to verify the specific details of each transaction.