When you receive EUR using your assigned IBAN, the funds are not held as a traditional bank balance.
How it works:
Incoming transfer. EUR funds are received through our partner, Bridge, a regulated banking infrastructure provider. Upon receipt, the funds are automatically swept from the corresponding collection account.
Immediate conversion. As part of the standard processing flow, the funds are promptly converted into stablecoins (EURc).
Important
Your funds are maintained in EURc. The IBAN functions solely as a transfer rail and not as a place for long-term storage of funds. Therefore, reports that take balances into consideration are not applicable.
Your app balance reflects the EURc amount following conversion.
If you have further questions about how transfers are processed, please contact Support through the in-app chat.