Adding balance to your DolarApp account using Colombian Pesos (COP) is a simple and fast process with no fees. Your pesos will automatically convert to digital dollars at the best exchange rate available, which you can always check in the app.
Steps to top-up your account with Colombian pesos
Tap on the "Add" button from the home screen
Open DolarApp and tap the Add button on the home screen to start the process.
Choose the "🇨🇴 Pesos" method
Choose the Pesos option.
Enter the amount to top up and complete the information
After you enter the amount, you must specify which bank you want to use for the top-up.
After tapping the Complete Payment button, you will be redirected to PSE to finalize the debit. There, you will need to authenticate using your bank account.
Receive your digital dollars
Once the top-up is completed, the digital dollars will be instantly reflected in your DolarApp balance.
How long does the top-up take?
Typically, the balance is credited to your account instantly or within a few minutes.
If there is any delay or issue, we are here to assist you.
What to do if you have issues with the top-up?
If you don’t see your balance reflected after making the recharge:
Contact us through the app's support chat.
You can also email us at help@dolarapp.com for assistance.
With DolarApp, recharging your account with Colombian Pesos is fast, easy, and hassle-free! 🚀