The registered mobile number is the main means of accessing your account in DolarApp. If you need to change it, it’s important to update it to avoid losing access to your account.
Requirements to Change Your Mobile Number
To make the change, we will need the following information:
Selfie photo:
A photo of yourself holding a valid ID to verify your identity and prevent fraud.Current details:
The phone number currently registered.New phone number:
Provide the new number you wish to register, along with the country it is from.
How to Request the Change
You can share this information through:
In-app chat: Available 24/7.
Email: Write to us at help@dolarapp.com.
How long does the change take?
Your request will be processed within 24 business hours. Once completed, you will be notified that the change has been made.
Important Considerations
Changing your mobile number will log you out of your current session.
To access your account again, you will need to log in with the new registered number.
If you have any questions or need more information, don’t hesitate to contact us. We’re here to help! 💚