Top up my account with crypto

How to top up your account using crypto (USDc or USDT)

Updated over a week ago

Adding digital dollars to your account using cryptocurrencies is very simple. In this article, we'll explain how to do it, details to remember, and some key terms you should know to avoid confusion.

Account Details

One thing that differentiates crypto transactions from those with local currencies or banks is the need for precision. Any error could result in the loss of funds.

To view your details for loading USDT or USDC, tap the "+ ADD" button on the main screen or go to the "Receive" tab, then the "Crypto" option, and select the cryptocurrency you want.

Networks to use

Take a close look, the network you must use is the first piece of information you’ll see, and it can be even more important than the cryptocurrency itself.

📌 Only send to the networks mentioned in the app, or you could lose your funds!

To send USDT, use the Tron Network (TRC-20); to send USDC, use the Ethereum Network(ERC-20).

Keywords to Keep in Mind

  • Wallet or Wallet Address: This is a unique alphanumeric code that belongs to each user; specific to the cryptocurrency, and the network they wish to transact with.

  • Hash: This is the reference code for your transaction. If there's any issue crediting your funds, our support team will ask for this information.

  • Network: Though explained above, to simplify further, it's like the path through which your crypto will be sent.

When will my funds arrive?

It should only take a few minutes unless the networks are congested. You can check the status of your transactions on Etherscan (for USDC) or Tronscan (for USDT).

If you have any questions about this process or encounter any issues, don't hesitate to contact our support team through the chat available in the app or via email at

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