Security codes with 6 digits are essential to ensure secure access to your DolarApp account.
If you are not receiving the text message (SMS) with the 6-digit security code required to log in to DolarApp, check the following points:
What to do in this case?
Check your connection and signal
Make sure your device has a good mobile signal and a stable connection.
Make sure you are using the correct phone number
Some users enter the wrong phone number, not associated with DolarApp, when trying to log in, so they never receive the security code.
Check message blocking or spam folders
Confirm that the text messages are not being filtered into your phone’s spam or junk folder.
Receiving messages abroad
If you are in another country for an extended period, update the phone number associated with your DolarApp account to ensure uninterrupted access.
Delete and reinstall the app
In some cases, reinstalling the app may help resolve the problem. Try this solution before contacting our support team.
What alternatives exist?
DolarApp also gives you the option to receive the 6-digit security code through other methods:
WhatsApp
Email
To do this, tap the “Resend code” button in the app, on the screen where you are asked for the 6-digit code.
Do you have questions or still need help?
If you need assistance during the process, contact us through:
In-app chat: Available 24/7.
Email: Write to us at help@dolarapp.com.