Estimated Transaction Times for USD
Wire Deposits:
Wire deposits are completed within up to 48 business hours.
ACH Deposits:
ACH deposits take between 3 to 6 business days.
Withdrawals:
Currently, we only process withdrawals via ACH, with the following timelines:
From DolarApp to our bank: 2 to 5 business days.
From the bank to the destination: Up to 48 additional hours due to external manual reviews.
What to do if your transaction exceeds the estimated time?
Contact DolarApp support:
Use the chat feature in the app or email us at help@dolarapp.com.
Provide transaction details (such as transaction ID) to help speed up the resolution.
Consider business days:
Keep in mind that weekends and U.S. holidays are not counted as business days.
Some transactions may reach the maximum time limit due to the U.S. banking system's processing times.
Request additional information:
You can request the following:
TRACE ID: To track a deposit.
IMAD: For refund inquiries.
📌 Important:
Do not contact Lead Bank or Bridge directly.
DolarApp acts as an intermediary between you and the banking system. For quicker assistance, please contact us directly.
Need help or have questions?
Email: Contact us at help@dolarapp.com.
In-App Chat: Available from the Profile section.