How can I update my email address?
How to review your personal information
Open the DolarApp app.
Tap the icon with your initials or profile picture in the top left corner of the screen.
Go to the Personal Information section to review your current details.
How to update your email address
If you need to update your email address, follow these steps:
Open the DolarApp app.
Tap the icon with your initials or profile picture in the top left corner of the screen.
Go to the Personal Information section to review your current details.
Go to the Email section.
Enter the new email address you want to associate with your DolarApp account and save the changes.
You will need to complete the email verification process; follow the instructions provided in the app.
If your email is verified and you cannot change it from the app, you must contact our support team
If the email associated with your DolarApp account is already verified, you will not be able to change it directly in the app, and you will need to contact our support team to request the change.
Contact us:
Use the support chat in the app.
Or send an email to help@dolarapp.com with the details of the change you want.
Identity verification:
To make changes to sensitive information, such as your email, we need a selfie of you holding your ID.
This is to ensure your security and protect your account.
Have questions?
If you need additional help, our team is available to assist you:
In-app chat: Available 24/7.
Email: help@dolarapp.com.