Steps to close your account
Access the settings menu:
Tap the icon with your initials located at the top-left corner of the screen to open the menu.
Select "Close my account":
In the dropdown menu, you will find this option.
Deactivate rewards:
Before proceeding, make sure to deactivate any active rewards programs on your account.
Are you sure you want to leave?
No hidden fees: Remember that keeping your account open doesn't incur any costs or maintenance fees.
We value your opinion: If you decide to close your account, we'd love to know what led to this decision. Your feedback will help us improve, and who knows, you might find a reason to stay with us in the future.
There’s always a place for you:
If you change your mind, remember that DolarApp will be here for you whenever you need us. 💚
Do you have any questions?
If you need assistance or have any additional questions, contact us through:
In-app chat: Available 24/7.
Email: Write to us at help@dolarapp.com.
Thank you for being part of our community! 🚀