At DolarApp, we are regulated by the BCRA, which means that your international purchases are subject to the taxes outlined by the regulations in force in Argentina. However, there are exceptions where you may be able to request a refund for some taxes.
When can you request a refund?
You can request a refund if your purchase falls within the exceptions established by the AFIP, such as:
Expenses related to healthcare services.
Expenses related to education.
How to request a refund?
If your purchase meets these conditions:
Gather the proof of purchase.
Contact us through our support channel in the app or by email at help@dolarapp.com.
Share the proof with our team so we can assist you with the process.
Any further questions or inquiries?
We are here to assist you every step of the way. If you have any questions, don’t hesitate to reach out:
In-app chat: Available from your profile.
Email: Write to us at help@dolarapp.com.
At DolarApp, we work to ensure your security and help you manage your finances in the best way possible. 💚