When you make a transaction with your DolarCard, the merchant has 30 days to confirm the amount. Until then, you might see the transaction in "Pending" state.
If the merchant does not claim the transaction within this period, our system will automatically revert the transaction.
Do you have questions?
If you need help or have any questions about refunds, contact us through:
In-app chat: Available 24/7.
Email: Write to us at help@dolarapp.com.
We’re here to ensure that your experience with DolarApp is always safe and transparent! 💚