At DolarApp, we are constantly working to ensure that your digital dollars and account are always secure. Here are some important details:
📖 Regulation
Our operations in Colombia are carried out with the support of a company incorporated in the country, and we report to the Financial Intelligence Unit of Colombia (UIAF), which is attached to the Ministry of Finance and Public Credit.
Although DolarApp is neither a bank nor a traditional fintech and does not collect money from users, we comply with local regulations related to transactions and cards, both virtual and physical.
We are authorized to operate with virtual assets and comply with reporting requirements for:
Transactions in pesos.
Credit card operations within the national territory.
Additionally, our processes are audited and certified, as evidenced by our SOC2 certification and Security Audit.
🔐 Account Security
To protect your account and card, we have implemented the most advanced security measures:
Two-Factor Authentication (2FA): Ensures secure access to your account.
Card Freezing: You can easily freeze and unfreeze your card directly from the app in case of loss or theft.
Tokenization: Your payment data is encrypted to keep it always protected.
Top Partners. We also have world-class partners like Mastercard, which ensures the quality and trust of our services.
⚙️ Support When You Need It
If you have any issues with your account, payments, or transactions, you can contact our support team:
Instant chat: Available directly from the app.
Email: Write to us at help@dolarapp.com.
With DolarApp, your security is our priority. 💚🚀