At DolarApp, we are constantly working to ensure the security of your digital dollars and your account. Below, we explain the key points that support this:
📖 Regulation
DolarApp is legally constituted under the laws of the United Mexican States.
As a decentralized finance platform, we do not collect funds from users, so we are not subject to the same financial regulations as a traditional bank or fintech.
Our primary role is to connect individuals interested in acquiring digital dollars (users) with companies that act as independent liquidity providers. This also applies in the case of balance withdrawals.
These partner companies comply with all applicable regulations, including those related to anti-money laundering. In addition, we conduct a detailed review of user profiles with the information provided to ensure responsible use of our platform.
We are approved by the SAT (Tax Administration Service) to work with virtual assets and comply with the required reporting on:
Buying and selling virtual assets.
Transactions conducted with credit cards.
Our processes are audited and certified, including the SOC2 certification and a Security Audit, which validate our commitment to transparency and security.
🗂 Top-tier Investors and Partners
DolarApp is backed by renowned investors such as:
Y Combinator
Kaszek, who have also invested in companies like Airbnb, Rappi, Nubank, and Credijusto.
Additionally, we work with strategic partners such as Mastercard, ensuring the quality and trustworthiness of our services.
🔐 Account Security
We have implemented the most advanced security measures to protect your account and transactions:
Two-Factor Authentication (2FA): To ensure secure access to your account.
Card Freezing: You can easily freeze and unfreeze your card from the app in case of loss or theft.
3DS Protection: Additional security for your online payments.
Tokenization: Your payment data is encrypted to keep it secure.
⚙️ Support When You Need It
If you have any issues with your account, payments, or transactions, our support team is available to assist you:
Instant chat: Available directly from the app.
Email: Write to us at help@dolarapp.com.
With DolarApp, your security and trust are our top priority. 💚🚀